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CONNECTED SOLUTIONS

A better lifecycle. From every angle.

From end-user devices to data center infrastructure, connect every stage of your technology with one flexible partner.

01 / CONNECTED CAPABILITIES

End User Solutions

Keep your people equipped—from their first device to their next refresh.

02 / CONNECTED CAPABILITIES

Data Center Solutions

Connect secure storage, parts procurement for out-of-warranty equipment, recovery, and responsible end-of-life services.

03 / CONNECTED CAPABILITIES

Custom Solutions

Support specialized technology and connect your asset data to the way your business works.

THE COMPLETE LIFECYCLE

Every service. One connected partner.

Configuration & deployment

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Slow deployments hold your people back. UCS brings imaging, configuration, bundling, and shipping together so equipment arrives prepared for your end-users. Our ability to service hundreds of devices at once supports both everyday requests and larger rollouts.

  • Imaging & configuration
  • Bundling & packaging
  • Fast, expedited delivery
  • Room to scale

Technology refresh & exchange

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Outdated or failing equipment disrupts work. UCS refresh services coordinate device upgrades, quality assurance, and expedited delivery to minimize disruption as you replace your technology.

  • Coordinated technology refresh
  • Quality assurance
  • Expedited delivery
  • Advanced exchange

Repair & refurbishment

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Replacing every faulty device wastes resources and budget. UCS technicians diagnose equipment and carry out repairs or refurbishment to extend the useful life of your IT assets and maximize their value.

  • Equipment diagnostics
  • Repair services
  • Refurbishment
  • Responsible lifecycle decisions

Warehousing & fulfillment

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Growth requires room—and a clear view of what is available. UCS provides secure warehousing and fulfillment, with 330,000+ square feet of facilities to support your inventory and technology operations.

  • Secure facilities
  • Strategic locations
  • Inventory control
  • Fulfillment & delivery

Parts procurement & out-of-warranty support

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Servers, storage, and network gear rarely retire on the vendor's schedule. UCS sources replacement parts and spares for out-of-warranty data center equipment, holds them in secure inventory, and delivers them where they are needed, so you can extend the life of your infrastructure on your terms.

  • Parts sourcing
  • Spares inventory
  • Out-of-warranty support
  • Rapid delivery

Secure IT disposition

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Retired equipment should not leave your data exposed. UCS IT asset disposition services connect data protection, responsible disposal, and remarketing so you can manage end-of-life assets with care.

  • Data protection
  • Responsible disposal
  • R2 standards
  • Remarketing & liquidation

Reverse logistics

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Returns are inevitable, but they don't have to be a headache. UCS connects returns, transportation, sorting, inspection, inventory management, and reporting through RLP.AI—helping reduce costs, extend device life, and improve the customer experience.

  • Easy device returns
  • Transportation & inspection
  • Recovery & resale
  • Visibility & continuous improvement
  • Liquidation & disposition options
  • Beyond the return

Specialized technology

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Your IT environment extends beyond laptops. UCS supports specialized device types—from POS systems to printers—and helps your Internet of Things work together as your business grows.

  • Point-of-sale systems
  • Printers & specialized devices
  • A connected ecosystem
  • Secure, scalable transitions

IT asset management

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RLP brings inventory tracking and reporting into one customizable platform. Connect asset visibility, equipment deployment, and reverse logistics so your team can make better decisions throughout the IT hardware lifecycle.

  • Inventory tracking & reporting
  • Customizable RLP software
  • ServiceNow & ITSM integration
  • AI-powered reverse logistics
  • Better asset utilization
  • Dedicated support
THE DETAILS THAT MATTER

Your questions.
Our answers.

More about our services, systems, and support.

Talk with our team ↗
What industries do you serve with your IT asset management solutions?+

We serve organizations in global banking, financial services, pharmaceuticals, nuclear and renewable energy, healthcare, retail, government, and other highly regulated industries. Our solutions are tailored to meet each client's unique needs.

How do your IT asset management services help reduce costs and increase efficiency?+

Our comprehensive services streamline your IT operations, optimize asset usage, minimize downtime, and reduce the need for additional purchases, resulting in cost savings and increased efficiency.

What security measures do you have in place to protect our IT assets while in your facility?+

Our facilities are monitored 24/7 by 300+ HD cameras and manned surveillance, with badge-controlled access, secured cage areas, and 180-day video retention, ensuring the protection and safety of your valuable IT assets.

Can you integrate your IT asset management system with our existing IT infrastructure and ITSM systems, such as ServiceNow?+

Yes, our platform can integrate with most ITSM systems, like ServiceNow, through our API, providing seamless connectivity and real-time inventory visibility.

How do you handle the disposal or remarketing of end-of-life IT assets, and do you ensure compliance with industry regulations and environmental best practices?+

We responsibly manage end-of-life IT assets through certified ITAD processes or remarketing channels, ensuring compliance with industry regulations and adherence to environmental best practices.

What is your process for handling repairs and refurbishments of IT equipment?+

Our skilled technicians diagnose and perform necessary repairs or refurbishments, extending the lifespan of your IT assets and maximizing their value.

Can you customize your IT asset management services to meet the unique needs of our organization?+

Absolutely! We work closely with our clients to understand their specific requirements and tailor our services accordingly, ensuring the best fit for your organization.

How does your advanced exchange program work for replacing broken IT equipment?+

With our advanced exchange program, we send a replacement device to the user, who then returns the broken equipment in the same box. This minimizes downtime and ensures a seamless experience.

How do you ensure efficient delivery of IT equipment to our end-users?+

We carefully bundle, package, and expedite the delivery of IT equipment directly to your end-users, providing a convenient and enjoyable out-of-the-box experience.

What kind of support and communication can we expect from UCSLogistics throughout the IT asset management process?+

You can expect dedicated support and open communication from our team at every stage of the process. We prioritize responsiveness and client satisfaction, ensuring a smooth and successful partnership.

Can you source parts for data center equipment that is out of warranty or no longer supported by the OEM?+

Yes. We procure OEM, compatible, and hard-to-find parts for out-of-warranty servers, storage, and network equipment, hold critical spares in our secure facilities, and ship them on demand. Combined with our repair and refurbishment services, this lets you keep infrastructure in service well past the vendor's end-of-support date.

What does UCS offer as a third-party logistics (3PL) provider?+

Secure warehousing, inventory control, pick-pack-ship fulfillment, B2B and B2C forward and reverse logistics, cross-docking, and transload, restack, and rework services, all tracked in RLP, our lifecycle platform. Every item is tracked by location, type, and serial number, from individual units to cartons and pallets, with real-time work orders and shipment visibility for your team.

YOUR NEXT CHAPTER STARTS HERE

Less complexity.
More possibility.

Let’s build a smarter lifecycle for your technology.

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