Situation:

For three decades, this Healthcare business has taken great pride in its senior living communities that encompass a full continuum from Independent and Assisted Living through Skilled Nursing and Memory Care.  Designed for luxury, comfort, and security, they were growing rapidly throughout the United States.

Problem:

As this organization continue to grow at a fast pace, they needed a company that could provide full cycle HAM (Hardware Asset Management), with the ability to scale quickly and meet their needs across North America.

Solution:

To provide HIPPAA-Certified repair technicians and facilities to repair, image, and deploy their hardware across the country using our robust advanced exchange solution.

The Outcome:

The Client reported 25% more time available to dedicate to strategic IT areas and emergencies such as site outages, or other critical matters. This allowed the client to provide better overall patient care while having one point of contact for all hardware needs.

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